Privacy Policy

Privacy Policy for https://mexican-restaurant-metairie-road.hotscoop.net

Introduction

Welcome to Mexican Restaurant Metairie Road’s online platform! We believe in fostering a safe and secure digital environment for our users, ensuring your privacy is protected at all times. This comprehensive Privacy Policy explains how we handle personal information when you interact with our website (https://mexican-restaurant-metairie-road.hotscoop.net), mobile applications, services, or products. By using our platform, you agree to the practices described herein, which are designed in line with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our platform, including but not limited to:

  • Our official website and its subdomains
  • Mobile applications developed by us
  • Online services and products we offer
  • Interactions between users and our team via emails, calls, or SMS

However, please note that this policy does not extend to third-party platforms, websites, apps, or services accessible through links on our site. These entities have their own privacy policies governing user data collection and use.

Processing Activities

This Privacy Policy guides your interactions when:

  • You sign up as an authorized user for our applications and services.
  • You visit any of our websites linked to this policy.
  • You subscribe to receive communications from us, including newsletters or promotional offers.

Personal Data Collection

We collect various categories of personal information to enhance your experience and improve our services:

Account Information

  • User names and passwords (encrypted)
  • Contact details such as email addresses, phone numbers, and mailing addresses

Payment Information

  • Credit/debit card details (processed securely by third-party payment gateways)
  • Billing address

Financial Information

  • Transaction history and amounts for purchases made on our platform
  • Bank account information (where used for direct deposits or payments)

Purchase Information

  • Details of products and services bought from us, including quantities and prices
  • Order history and tracking data

Mobile Device Identifiers

  • Unique device identifiers (UDIDs) or similar mobile advertising IDs
  • Device type and operating system

Location Data

  • GPS coordinates and location-based services usage data (when enabled by users)

Feedback

  • User ratings, reviews, comments, and responses to surveys or feedback forms

Social Media Information

  • Public posts, shares, and interactions from social media platforms when users choose to connect their accounts

Product Information

  • Data about products viewed, searched for, or added to a cart, including product preferences and customization options

We collect this data through various means: user input forms, order processes, cookies (as explained below), analytics tools, and third-party services. Additionally, we may receive personal information from trusted third parties who assist us in providing our services, subject to their privacy agreements.

Cookies

Cookies are small text files stored on your browser when you visit our site. We use them for:

  • Strictly Necessary: Enabling core features like secure logins and account management.
  • Preferences: Remembering user preferences and settings to enhance the user experience.
  • Analytics: Tracking website usage, gathering aggregated data, and improving services.

Users can control non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely.

Security Measures

Protecting your data is of utmost importance to us. We employ robust organizational and technical safeguards, including:

  • Encryption for data at rest and in transit
  • Secure third-party processing partners who adhere to strict data protection standards
  • Access controls and regular security audits

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect or solicit personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights (depending on your location)

As a user, you have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure: Request the deletion of your data in certain circumstances (e.g., withdrawal of consent).
  • Restriction: Limit the processing of your data under specific conditions.
  • Portability: Receive a copy of your data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: Be free from discrimination based on certain personal characteristics when exercising your rights.

To exercise these rights or file complaints/appeals, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please reach out to us: